Sephora – Operations Leader

Operations Leader
It takes a lot of behind-the-scenes effort to make sure our stores have the right products in the right place at the right time to fuel our clients’ needs. That’s where our operations team comes in, to keep our stores looking beautiful and running smoothly. As our Operations Leader, you are part of the team that is the backbone of the store and essential in providing the best experience for every client.
Your responsibilities include

Creating Amazing Customer Experiences Through strong client focus and collaboration, you create a welcome environment for our customers and provide support to team members. Use Sephora’s tools and data to measure KPIs and propose action plans to elevate customer experience
Supporting Operational Excellence As an Operations Leader, you will drive results by keeping the store running smoothly “backstage” in collaboration with the operations team. Your role is vital and supports the high standards that our clients expect. Some tasks you will be responsible for include, completing daily processing and organization of damages, testers, and known theft product. Ensure all shipping and receiving activities are completed and executed efficiently. Review all visual materials. Maintain, organize, clean the stock areas. Act as a leader on duty to support the sales floor
Enhancing our culture through our Sephora values Passion, Innovation, Expertise, Balance, Respect, Teamwork, and Initiative